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The procedure applies to other scenarios where users would like to configure widgets to show the breakdown of data in a column. To create

In this article:

Table of Contents

Create the stacking column

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  1. Go to Widgets and find the widget to be modified. 

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  1. Click on the ellipsis

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  1. ... button and select

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  1. Clone.
    open tickets by technicianImage Added 

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  1. On the Clone Widget window, give the widget a new name, review the roles, and add a description for the widget. When done, click Confirm. 
    clone widgetImage Added 

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  1. Next, go back to Widgets, find the cloned widget, and open it. 

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  1. When the Widget Builder window appears, click the data source icon, then click the ellipsis ... button and select Edit. 

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  1. widget builderImage Added
  2. Add another dimension for status.

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  1. Click the plus sign.

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  1. Select Status for Fields and rename the Alias to Status

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  1. . Click Add

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  1. Image Added
  2. Scroll down to the Order By section

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  1. , click the plus sign, and select Technician and Status to arrange by Technician and Status.

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  1. Clicking the arrows will arrange the data in a descending or ascending order. 

    order byImage Added 

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  1. Click Save. You will see a prompt that warns about the widget already in use. Click the Save and Continue button on the prompt.

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  1. Lastly, go to Config

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  1. . Select Status for Dimension Group and StackingColumn for Type.
    dimension groupImage Added 

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  1. Click Apply. Your widget now has stacking columns. 
    stacking columnsImage Added

Watch the video tutorial

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Widget Connector
urlhttp://youtube.com/watch?v=4UtotrmuuZA