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  1. Go to Integration on the MSPbots app. 
    Integrations
  2. Click the API Tool button on the Integrations screen to open the API Tool.
    image API tool
  3. Enter the IDs of the tickets for deletion in the IDs field. Separate multiple tickets with a comma.   
    image MSPbots API tool windows
    Info

    The API List section in the API Tool screen lists the APIs for Integration tickets. You can also search for the name of the integration in the search bar of the API List.

  4. Click Delete when done entering the IDs of all tickets for deletion. 
  5. tickets listImage RemovedThe API Realtime Result section on the right displays the real-time results of the API after the deletion, including counts, specific data, and in case of any unsuccessful deletions, the reasons for failure as well.  
    tickets listImage Added

Querying the Ticket Number

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