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Term

Definition/Calculation

Value

Recurring value Sum of all invoices for an agreementaddition costs for all agreements


If annual, monthly value is from Total Value divided by 12

If monthly, with addition cost, Value = addition cost

If monthly, without addition cost, Value = Total Monthly Billed Service Cost

BilledTotal amount of all invoices billed for an agreement
ProfitBilled - (Addition Costs + Labor Costs)
MarginProfit / Billed
Addition CostsProduct cost for an agreement
Actual Labor HoursTotal recorded hours for an agreement
Effective Rate(Billed - Addition Costs) / Labor Hours
Contribution RateProfit / Labor Hours
Target Budgeted hours to achieve a certain profit margin

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