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Term | Definition/Calculation |
|---|---|
| Available Hours | Daily capacity recorded per member * # of weekdays for selected date range |
| Staff Available Hours | Available Hours less PTO hours |
| Staff Billable Days | Staff Available Hours divided by 8 hours. Used to compute for utilized/day, realized/day, and billable utilized/day. |
| Utilized Hours | Actual hours worked based on time entries excluding PTO hours |
| Utilization % | Utilized hours / Staff Available Hours |
| Realized Hours | Utilized Hours excluding time entries against internal companies |
| Realization % | Realized / Staff Available Hours |
| Billable Utilized Hours | All time entries that are considered Realized and are Billable |
| Billable Utilization % | Billable hours / Staff Available Hours |
| PTO | Total hours of recorded Paid Time Off such as Holiday, lunchLunch, Vacation/, Personal |
| Invoiceable | Time entries that are billable but not against an Agreement |
| No Charge | Total hours of time entries tagged as No Charge |
| Do Not Bill | Total hours of time entries tagged as Do Not Bill |
| Business Hours | Tune entries under Labor/Actual hours spent working within business hours |
| Non-Business HoursTune | entries under non-Labor/Actual hours spent working outside of business hours |
| Daily Span | Latest time entry End Time - earliest time entry Start Time of each member for each day |
| Labor Hours | Total actual hours worked based on time entries |
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Available slicers are: Business Unit, Team, Technician, Date Range.
Team Utilization - Work Category Dashboard
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