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Dashboard Name | Description |
|---|---|
| Summary | The Summary dashboard shows key KPIs team metrics and highligths highlights the resulting Utilization, Realization, and Billable Utilization for the selected date range. It also has column charts that show the monthly trend for these metrics over the last 12 months. |
| Comparison | This dashboard contains a table that shows a breakdown of key KPIs on a per technician level to allow Managers to review the performance of specific teams/individuals. For a quick view, it also has graphs showing top technicians/teams in terms of utilized and realized hours recorded for each Work Category. |
| Compare Periods | This dashboard has 2 similar tables showing breakdown of KPIs on a per technician level to allow users to compare an individual's utilization across different periods or against other members. |
| Compare Teams | This dashboard has 2 similar tables showing breakdown of KPIs on a per team level to allow users to compare a team's utilization across different periods or against other teams. |
| Work Category | This dashboard shows recorded hours for each Work Category and Business Unit on a per team/technician level. |
| Non Billable Time | This dashboard gives a complete breakdown of time entries tagged as Do Not Bill or No Charge on a per team and technician level. Also shows proportion of non billable time recorded against customer and internal teams. |
| Daily Time Span | This dashboard shows a comparison between the computed Total Daily Span (hours spent by a technician) and Total Labor Hours (hours logged for work by a technician). |
| Daily Chart | This dashboard shows the daily average and trend for the following KPIs: Utilization, Realization, Billable Utilization, Do Not Bill, and No Charge |
| Weekly Chart | This dashboard shows the weekly average and trend for the following KPIs: Utilization, Realization, Billable Utilization, Do Not Bill, and No Charge |
| Non Business Hours | This dashboard gives a breakdown of Time Entries under Non-Business Hours on a per technician and date entry level. |
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The Summary dashboard shows key KPIs team metrics and highligths highlights the resulting Utilization, Realization, and Billable Utilization for the selected date range. It also has column charts that show the monthly trend for these metrics over the last 12 months.
Available slicers are: Business Unit, Team, Technician, Date Range.
Comparison Dashboard
This dashboard contains a table that shows a breakdown of key KPIs on a per technician level to allow Managers to review the performance of specific teams/individuals. For a quick view, it also has graphs showing top technicians/teams in terms of utilized and realized hours recorded for each Work Category.
Available slicers are: Business Unit, Team, Technician, Date Range.
Compare Periods Dashboard
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Available slicers are: Business Unit, Team, Technician, Date Range.
Weekly Chart Dashboard
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Overview
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