N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here
for more info!
Page History
...
Terms | Definition/Calculation |
---|---|
Available HoursAvailable Hours (8 hrs x working days?) | Daily capacity recorded per member * # of weekdays for selected date range |
Staff Available Hours | Available Hours minus less PTO hours |
Staff Billable Days | Computed as Staff Available Hours / divided by 8 hours. Used to compute for utilized/day, realized/day, and billable utilized/day. |
Utilized Hours | All time entries (*insert types*)Actual hours worked based on time entries excluding PTO hours |
Utilization % | Computed as Utilized hours / Staff Available Hours |
Realized Hours | All time entries that are tagged as *insert types* onlyUtilized Hours excluding time entries against internal companies |
Realization % | Computed as Realized / Staff Available Hours Hours |
Billable Utilized Hours | All time entries that are considered Realized and are Billable |
Billable Utilization % | Computed as Billable hours / Staff Available HoursTeam Level |
PTO | Number Total hours of recorded Paid Time Off hours such as Holiday, lunch, Vacation/Personal |
Invoiceable | Time entries that are billable but not tagged as part of against an Agreement |
No ChargeTime | entries that are Total hours of time entries tagged as No Charge |
Do Not BillTime | entries that are Total hours of time entries tagged as Do Not Bill |
Business Hours | Tune entries under business hours |
Non-Business Hours | Tune entries under non-business hours |
Daily Span | Available Hours or (Latest Time Entry Latest time entry End Time - Earliest Time Entry Start Time), whichever is higherearliest time entry Start Time of each member for each day |
Labor Hours | Actual Total actual hours worked based on time entries |
...
Overview
Content Tools