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3. When the Reject Reason window opens, select or type the reason why you want to reject the ticket, and then click Save.
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Viewing the
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dashboards
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The NextTicket for AutoTask has dashboards that display NextTicket usage data like the count of NextTicket users and the number of tickets dispatched, updated, and rejected. It also has a rule report that shows the enabled rules. For more information on the NextTicket AutoTask dashboards and how to access them, read the article NextTicket Manager for AutoTask Dashboards.
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