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WHY SHOULD YOU CARE?
Associating agreements on tickets is a necessity for any MSP business.
- For Stakeholders and Managers: Using data on these agreements, you will be able to identify if a certain issue/client
- calculate profitability of the business and identify issues is already pulling down on costs
- cost.
- For Agents and Technicians: The bot notifications will assist on technician process compliance making sure that you have the agreements you need for your tickets.
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Overview
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