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WHY SHOULD YOU CARE?

Associating agreements on tickets is a necessity for any MSP business.

  • For Stakeholders and Managers: Using data on these agreements, you will be able to
  • identify if a certain issue/client
  • calculate profitability of the business and identify issues is already pulling down on
  • costs
  • cost.
  • For Agents and Technicians:  The bot notifications will assist on technician process compliance making sure that you have the agreements you need for your tickets.

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