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- Go to app.mspbots.ai.
- Click Apps in the left pane.
- When the My Application screen opens, click , and then click ConnectWise Late Time Entry Analysis.
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- ConnectWise Manage Late Time Entry Alert 3.0 (Real-Time). This bot alerts users whenever they log a time entry after their scheduled ticket end day and time.
- ConnectWise Late Time Entry Team and Per User Monthly Leaderboard These bots . This bot sends a message to the Microsoft Teams service channel to praise the most improved team and user with best time entry metrics when the month ends
- ConnectWise Late Time Entry Team and Per User Weekly Leaderboard These bots . This bot sends a message to the Microsoft Teams service channel to praise the most improved team and user with best time entry metrics every Monday
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For detailed information about the reports and its their corresponding widgets, please review this presentation:
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The ConnectWise Late Time Entry Report – Company report shows a detailed analysis of the overall late time entry values for your company. Here are the widgets in this report:
| Widget Name | Description |
|---|---|
| CW Late Time Entry Trends Compared to Other MSPs ( Late > 5 min ) | This widget shows the company's late time entry trends and compares them to other MSPs and the top 20% of MSPs using MSPbots. Note: Since this widget has data compared to the global ranking, the late measurement is set as 5 minutes by default. |
| Late Time Entry Details per User Last 7 days | This widget shows you a breakdown of each user's time entry details for the last 7 days. |
| CW Avg Time Entries Per User | This widget shows the ratio of time entries per user for your company for the last 7 days excluding today. |
| CW Late Time Entries Per User | This widget shows the ratio of late time entries per user for the last 7 days excluding today. |
| CW Avg Late Hours per Time Entry in MSP | This widget shows the ratio of late hours per time entry within the company for the last 7 days excluding today. |
| CW Avg Late Time Entry Duration (In Hours) | This widget shows the ratio of late time entry hours per user for the last 7 days excluding today. |
| CW Late Time Entry Detail Details per User (Previous Week) | This widget shows the breakdown of each user's late time entry details for the last week (Monday to Sunday). |
| CW Summarized Late Time Entry Details (Previous Week) | This widget shows a summary of the late time entry details for each user from the previous week (Monday to Sunday) |
| CW Users with the Most Late Time Entry Hours (Last 7 Days) | This widget shows the top 5 users with the most late time entry hours for the last 7 days. |
| CW Users with the Most Late Time Entry Count (Last 7 Days) | This widget shows the top 5 users with the most number of logged late time entries in the last 7 days. |
| CW Late Time Entry Distribution | This graph shows the frequency distribution of late time entries. |
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ConnectWise Per User Late Time Entry Analysis Report
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The ConnectWise Per User Late Time Entry Analysis Report - User report shows a detailed analysis of late time entry issues per employeeuser. Here are the widgets in this report:
| Widget Name | Description |
|---|---|
| CW Late Time Entry User 28 days | This widget shows the late time entry trends of the user for the past 28 days. Click the points on the different intervals to see how many among their time entries are late. |
CW User Late Hours Time Entry Trends ( Late > 5 min ) | This widget shows the trend of the user's late time entries for the last 16 weeks. This also shows how you compare against the company average, other MSPbots users, and the top 20% of MSPs. Since this widget has data compared to the global ranking, the late measurement is set as 5 minutes by default. |
| CW User Late Hours Trends ( Late > 5 min ) | This widget shows the trend of the user's late hours for the last 16 weeks. This also shows how you compare against the company average, other MSPbots users, and the top 20% of MSPs. Since this widget has data compared to the global ranking, the late measurement is set as 5 minutes by default. |
CW Late Time Entry Count. | This widget shows the user's number of late time entries for the last 7 days excluding today |
| CW Time Entry Count | This widget shows the number of time entries logged by the user for the last 7 days excluding today. |
| CW Late Time Entry Percentage | This widget shows the user's percentage of total late time entries vs time entries for the last 7 days excluding today. |
| CW Time Entry Percentile ( Late > 5 min ) | This widget shows the percentage of users within MSPbots that you surpassed in terms of late time entry percentage. For this widget, the higher the percentage better. Furthermore, since this widget has data compared to the global ranking, the late measurement is set as 5 minutes by default. |
| Last 16 Weeks CW Time Entry Statistics and Ranking ( Late > 5 min ) | This widget shows the user's time entry statistics and ranking for the last 16 weeks. Since this widget has data compared to the global ranking, the late measurement is set as 5 minutes by default. |
| CW Total Late Hours | This widget shows the total late hours entered during the last 7 days. |
| CW Hours Late Per Time Entry | This widget shows the ratio of hours late per time entry for the last 7 days excluding today. |
| CW Late Time Entry Additional Details (Last 7 Days) | This widget shows the additional details related to late time entries for the last 7 days excluding today. |
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CW Late Time Entry
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Per Team
The ConnectWise CW Late Time Entry Report – Team Per Team report shows a detailed analysis of late time entry issues perteam. Here are the widgets in this report:
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Overview
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