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2. Click Apps in the left pane.
3. When the My Application screen Apps tab opens, click NextTicket Ticket Dispatch for Autotask.
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Why should you care?
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1. In the NextTicket for Autotask tab, select the Tickets filter list, and then click Add new filterNew Filter.
2. When the Filter Settings window opens, enter the name of the filter in the Filter Name box.
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If you want to add more groups or conditions for the filter, click the plus symbol below Filter Name, and then select either Add Group or Add Condition.
You can also click Preview to check if your new filter settings or conditions are valid before you save the changes.
5. When you're done setting up the filter, click ok.
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