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3. This should open the Trigger module, this is where you can define how long how long before the scheduled start date the bot should trigger. Additionally, this is where you can exclude users from the alert or add additional conditions/filters before triggering the bot. Under Schedule, you can set the timing and frequency of the bot alert.
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- Where to send the messages
- Message recipients
- Alert Message
Note: You can either send the message to the user or technician who triggered the bot by choosing email or the field containing the email address of the user or any specific user on your team.
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