N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Page History
...
To successfully send alerts, you need to install MSPbots in Teams and authorize MSPbots to access the Teams channel where you want the messages sent. You can do this by adding the MSPbots to Teams and initiating a conversation to let the channel recognize MSPbots.
This procedure applies to clients using the Stale Ticket Alerts (No Email) bot and Microsoft Teams.
To configure Stale Tickets Alerts To configure MSPbots to send a message to a specific channel:
...
Overview
Content Tools