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To configure Stale Tickets Alerts to send a message to a specific channel:
- Open the Microsoft Teams menu and click Teams on the menu.
- Go to your main channel and click on the ellipsis button.
- Select Manage Team.
- Click Apps and search for MSPbots on the list of apps that appears.
- When the MSPbots window appears, select Add to a team from the dropdown list.
- You should see your chosen channel appear on the Type a team or channel name field on the window that appears. Click the Set up a bot button.
- Initiate a conversation by sending a message to MSPbots. Example: @mspbots help.
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