You need to provide your site domain and API key to connect IT Glue to MSPbots.
To set up MSPbots intergration with IT Glue:
- Configure a domain name in server.
- Follow the steps below to get the API key:
- Now we need to go to IT Glue to create an API key. To do this, you must be an administrator on your account.
- To create the API key in IT Glue:
- Click Account in the top menu bar.
Select Settings from the left navigation.
Select the API Keys tab.
Click the plus sign to create a new API key.
Enter a Name for the key (e.g., Mspbots).
Select the Password Access checkbox.
Important: If the Password Access checkbox is not selected, the integration will not work and returns an error in Mspbots. - Click Generate API Key. The key is generated.
Copy the API key into the corresponding text box on the page. - Click the Save and Sync button.