The MSPbots Usage Report shows the performance and usage summary of MSPbots assets such as bots, widgets, and apps like the Attendance Manager.
No. | Widget | Description |
---|---|---|
1 | Bot message last 7 days | Shows the total bot messages generated in the last 7 days. |
2 | Widget page view last 7 days | Shows the total widget page views in the last 7 days. |
3 | Next Ticket Actions Last 7 Days | Shows the count of Next Ticket actions in the last 7 days. |
4 | Attendance usage last 7 days | Shows the total attendance time entry count in the last 7 days. |
5 | Total # of Attendance Commands used by employee | Shows the total count of Attendance Commands used by employees. |
6 | PSA Users | Shows the count of PSA users, displaying the number of PSA users with the highest user count among ConnectWise, AutoTask, and Halo&Synco&Kaseya. |
7 | Dashboard Users Last 7 Days | Shows the count of dashboard users in the last 7 days. |
8 | Bot Message Readers Last 7 Days | Shows the count of users who read bot messages in the last 7 days. |
9 | Bot usage read rate last 7 days | Shows the read rate percentage for bot messages in the last 7 days. |
10 | Next Ticket Users Last 7 Days | Shows the count of NextTicket users in the last 7 days. |
11 | Attendance Users last 7 days | Shows the count of Attendance users in the last 7 days. |
12 | Weekly usage users last 16 weeks | Shows the count of weekly usage users in the last 16 weeks, including weekly dashboard users, bot message readers, next ticket users, and attendance users. |
13 | Weekly usage last 16 weeks | Shows the weekly usage of features in the last 16 weeks, including weekly dashboards page views, bot messages, next ticket actions, attendance actions. |
14 | MSPbots Usage Last 7 days | Shows the total MSPbots app assets usage for the following:
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15 | MSPbots bots usage Last 7 Days | Shows the total alert messages generated, received, and read per bot including the total summary count. |
16 | Bot Usage View Grouped by Month | Shows the total alert messages generated, received, and read per bot per month including the read rate percentage. |
17 | Client bot message by Status | Shows the total bot alert messages generated, received, and read per week using trend lines. |
18 | MSPbots widget usage | Shows the total page views and unique visitors per widget. |
19 | Client widget usage details | Shows the monthly total page views, unique visitors, and page views for widgets per user. |
20 | Client bot message by month | Shows the total bot messages generated per month. |
21 | Widgets page view history | Shows the weekly total of widgets page view and widgets page view per user using trend lines. |
22 | Top 20 bots in read last 30 days | Shows the top 20 most read bots alert messages for the last 30 days. |
23 | Client attendance usage | Shows the total attendance time entry count per month. |
24 | Top 20 widgets viewed last 30 days | Shows the top 20 most viewed widgets for the last 30 days. |
25 | Client attendance usage history | Shows the total attendance time entry count per week. |