Group captains can add key performance indicators (KPIs) for their peer groups by selecting a KPI from the KPI Templates and adding it to My KPIs. A group's KPIs and the resulting data are viewed from the Benchmark tab and can be adjusted in the KPI Settings.

What's in this article: 

Adding a new KPI template to your peer group KPIs 


To add a KPI: 

Adding KPI template widgets is restricted to group captains only. Group members have view-only access to the benchmarks.

  1. Go to PeerGroup on the MSPbots app. 
  2. Click My Group on the Peer Group screen and select your group. 
    my peer grup
  3. When your peer group's screen opens, click +Add
    add kpi
  4. Go through the list of Template Widgets and select the KPI widget for adding. 
    add selected 
  5. Click Add Selected. The KPI is added to the group's Shared KPI list and the KPI dropdown list on the Benchmark tab. 

Remember to select a KPI widget with "Peer Group" in the widget name to ensure you are adding a peer group KPI widget. 

Reviewing your KPIs and adjusting KPI settings  


To view the KPIs, open your peer group and go to Benchmark where you compare data among your tenants or peers. Below are the features and functions in the Benchmark tab: 

image peer group KPI benchmarks