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How to set up your MSPbots integration with OpenAI
To connect MSPbots to OpenAI:
- Create the OpenAI API Key.
- Register an account with OpenAI.
- Log in and enter your account on the API keys page. https://platform.openai.com/account/api-keys
- Click the Create new secret key button and click Copy to save the key locally.
- Please add the billing limit to prevent accidental over usage
- Test your connection. If you encounter an error, check if the OpenAI account you used to log in has the correct credentials.
- Next, go to the MSPbots app and navigate to Integrations.
- Find OpenAI and click it to open.
- Enter the API Key, then click Save And Sync.
Submitted use case ideas
- Check the sentiment of the notes and comments that is added by the client, write . Write it to into a dataset, then use the dataset to create a dashboard and bot to alert management.
- Check the reply from the client, if they give client's reply. If they gave the instruction to close the ticket, then auto closes close the ticket.
- Give input windows in the Browser browser to compose a time entry or reply, polish . Polish the English to make sure there is no grammar or spelling errorensure correct grammar and spelling, and format the time log based on the company's standard.
- Detect the type and subtype progressive , based on the original description and follow-up reply and time entries, and alert . Alert the ticket owner or dispatch to approval for approve the changes.
- Write the ticket summary into the solution field when the ticket is ready to closebe closed.
Having some Do you have other ideas? Please post it them here: https://forum.mspbots.ai/t/chatgpt-integration-released-looking-for-ideas/845, or .
You an also open a ticket by emailing firstname.lastname@example.org, thanks!.