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This operation guide is applicable to users with an admin role.



  • Currently using NextTicket for Autotask, NextTicket for ConnectWise Manage, NextTicket for Kaseya BMS, NextTicket for Syncro, or NextTicket for Halo apps in MSPbots.
  • Successfully connected Teams integration or Slack integration to MSPbots.

How to Edit the Message of the TeamsCommand nt Bot