Use this guide to set up your integrations with MSPbots and check if your connectors are working or have errors.
Integrations or data connectors are applications that provide the information that our bots feed on. These apps supply the data that help us create reports and widgets that will give you better visibility of your business status. Generally, the more information you provide our bots, the better they can work for your needs.
On the Get Started step of your signup with MSPbots, you have the option to set up an integration for the apps that you would like to use. If you already have an existing integration with an app on the list and like to have it disabled, the page will allow you to do so.
The MSPbots integrations available for use are under Integrations in the MSPbots app menu. The list of integrations is also found below in this article.
Check for the following indicators:
On the other hand, your integration is not properly configured if you observe any of the following:
Some errors and warnings have a brief description of what is causing the error. To resolve integration errors, go to How can I fix the red number alert on Integrations?
If you use tools or apps not on our list, click on the Request for a new integration icon in the upper right corner of the screen, or reach out to us at support@mspbots.ai.
Connecting your apps to MSPbots will require you to allow MSPbots to collect some of your company's data. The data and permissions that you will grant to MSPbots are limited to tickets, time entries, user data, ad other data that will help us create reports and bots for your company. Once the integration is successfully set up, MSPbots will start data sync and use the data to generate Datasets, Widgets, Dashboards, and Bots.
The full list of MSPbots integrations is found at https://app.mspbots.ai/Integrations.